Política de reembolso

**Return and Refund Policy**

At Quality Printing Hub, customer satisfaction is our top priority. We want you to be happy with your purchase. Please review our return and refund policy:

**1. Eligibility for Returns:**
   - Items can be returned within 14 days of receipt.
   - Returns are only accepted for defective or damaged products.
   - Custom orders are non-refundable unless there is an error on our part.

**2. Return Process: **
   - To initiate a return, contact our customer service at qphpr@outlook.com. Please include your order number and a description of the issue.
   - We may require photos of the damaged product for our records.

**3. Refunds:**
   - Refunds will be processed within 7-14 business days after we receive the returned item.
   - Refunds will be issued to the original payment method used during the purchase.

**4. Exchanges:**
   - If you would like to exchange a defective item for the same product, please contact customer service to process the exchange.

**5. Shipping Costs: **
   - Customers are responsible for return shipping costs unless the return is due to our error. In such cases, we will provide a pre-paid return label.

**6. Non-Returnable Items:**
   - Custom printed items unless there is a manufacturing defect.

**7. Contact Us:**
   - For questions regarding returns or refunds, please reach out to us at [insert contact information].

Thank you for choosing Quality Printing Hub! We appreciate your business.

---

Make sure to adjust any details as needed, including your contact information and specific terms that may apply to your shop.